Frequently Asked Questions

InternetOne.live is an independent comparison and connection service that helps consumers explore and compare internet and TV options from various providers. We are not a provider ourselves—we help you understand your options and connect with providers when you are ready.

Internet and TV availability varies by location. When you call our specialists at (888) 524-0250, we can help check which providers service your specific address based on the information we have available. You can also verify directly with providers.

The speed you need depends on your household usage. For basic browsing and email, 25-50 Mbps may suffice. For streaming HD video on multiple devices, consider 100-200 Mbps. For heavy streaming, gaming, and working from home, 300+ Mbps may be appropriate. Our specialists can help you assess your needs.

Traditional cable TV delivers channels through a cable connection and typically requires a cable box. Streaming TV delivers content over the internet and can be watched on smart TVs, streaming devices, or mobile apps. Many providers now offer both options.

It depends on the provider and your situation. Many providers offer both professional installation and self-installation options. Fiber internet often requires professional installation for the initial connection. Ask about installation options and any associated costs.

Contract requirements vary by provider and plan. Some providers offer month-to-month service while others may require 1-2 year agreements for certain promotional rates. Plans with contracts may have early termination fees if you cancel before the term ends. Always ask about contract terms before signing up.